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Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 2, 2025

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This Privacy Policy explains how Emergency Edge (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or interact with our website emergencyedge.ca.

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1. Information We Collect

We collect personal information when you:

  • Make a purchase or register for a course

  • Sign up for our newsletter

  • Submit a form or register for an event

  • Browse our website (via cookies and analytics tools)

Information may include:

  • Name, email, phone number

  • Billing/shipping address

  • Payment details (processed securely)

  • IP address, browser/device info

  • Purchase and interaction history
     

2. How We Use Your Information

We use your information to:

  • Process orders and manage course access

  • Respond to inquiries and provide support

  • Send promotional emails (only if you opt in)

  • Improve website performance and advertising

  • Store client data in our CRM for future support
     

3. Cookies & Tracking

Our site uses cookies for:

  • Site functionality (session management)

  • Analytics (Google Analytics)

  • Advertising (Google Ads, Facebook Pixel)

You can manage cookies via your browser settings. Disabling cookies may affect site functionality.

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4. Third-Party Services

We use trusted services including:

  • Wix (hosting and CRM)

  • Google Analytics

  • Google Ads & Facebook Pixel

  • Wix, Stripe, PayPal (payment processing)

These providers may collect data under their own privacy policies.

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5. Email Communications

If you subscribe to our newsletter, we’ll send occasional promotional emails. You can unsubscribe anytime via the link in each email.

We do not sell or share your email with third parties for marketing.

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6. Data Storage & Security

Your data is stored securely via Wix and our CRM. We take reasonable steps to protect it from unauthorized access or misuse.

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7. Consent & Access

By using our site, you consent to this policy. You may request access to, update, or delete your personal information by contacting us at training@emergencyedge.ca.

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8. Changes to This Policy

We may update this policy. Changes will be posted here with a revised effective date.

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9. Contact Us

Questions? Reach us at:
training@emergencyedge.ca
778-821-2036
[Insert Business Address]

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